FAQS & SUPPORT

GENERAL

Split Presents runs from 5th June to 30th September.

Yes — the boat party is strictly 18+. Valid ID may be required on entry.

We aim to make the Split Presents boat party as accessible as possible. However, due to the nature of the boat, accessibility may be limited. Please contact us in advance to discuss any specific requirements.

TICKETS

Tickets can be purchased online through our website. Simply select your event, choose your ticket type, and complete the checkout process.

No — all tickets are digital. Once purchased, you’ll receive a confirmation email with your ticket, which can be shown on your phone on arrival.

Tickets are non-refundable unless the event is cancelled. If you have any issues, please contact us and we’ll do our best to help.

EVENT ACCESS

You’ll need a valid ticket and a valid form of ID. Entry is strictly 18+.

We recommend arriving at least 1 hour before departure to allow time for check-in and boarding.

No — re-entry is not permitted once you have boarded the boat.

LOCATION

The meeting point is Dock Bar in Split, where our reps will be there to greet you and assist with check-in. From there, you’ll board the boat and head over to Amaya in Sutivan.

Dock Bar is located in Split and is easily accessible by foot, taxi, or local transport. We recommend planning your journey in advance to arrive on time for check-in.

Yes — full meeting point details, along with timings and instructions, will be sent to you after you purchase your ticket.

REFUNDS

All tickets are non-refundable unless the event is cancelled. If you are unable to attend, please contact us and we will do our best to help where possible.

As this is an outdoor boat event, weather conditions may affect plans. If the event cannot go ahead due to poor weather, you will be offered the option to transfer your ticket to the next available event date.

Yes — if the event is fully cancelled and cannot be rescheduled, you will be offered a refund.